Start Your Return or Exchange

Enter the digits of your order number before the dash (-), so if your order says 12345-1, please enter 12345. The exception is if you are returning an exchange, please include EXC- with your order, as well as the -1, example, please enter EXC-12345-1.

Order number
Shipping Zip Code or Email or Phone Number
CONTINUE

Operating hours are from Monday - Friday 9am - 6pm EST. We do our best to respond within 24 hours, but we may need up to 72 hours. Thank you for your patience! If you need help with a return, contact us at:

customercare@jessicasimpson.com

Products

• Immie Platform Sandal in Gold Snake

  Regular price $99.00Sale price $79.00

• Prizma D'Orsay Pump in Black

  Regular price $79.00Sale price $67.15

• Dany T-Strap Platform Sandal in Black

  $110.00

• Dany T-Strap Platform Sandal in Sand

  $110.00

Unlock free returns for

By paying now on your order, you will qualify for a return at no extra cost, allowing you to maximize your return by avoiding higher return handling and shipping fees.

If you don't opt to pay the fee now, you can still do a return, but you will be responsible for the cost of the handling fee.

Store policies may exclude certain items from this service, such as items that are final sale.